Refund Policy
Quitéria Premium produces cigars in small artisanal batches. Refunds or replacements may be issued in the situations below
Damaged or Defective Products
Please contact us within 7 days of delivery and include photos of the issue.
Incorrect Orders
If you received the wrong item, we will replace or refund your order.
Non-Eligible Items
Refunds will not be issued for:
-
Opened cigar packs
-
Partially consumed products
-
Items stored improperly after delivery
Processing Time
Approved refunds are processed within 7–10 business days.
For assistance: juliendias@hotmail.com
Refund Policy
Quitéria Premium produces cigars in small artisanal batches. Refunds or replacements may be issued in the situations below
Damaged or Defective Products
Please contact us within 7 days of delivery and include photos of the issue.
Incorrect Orders
If you received the wrong item, we will replace or refund your order.
Non-Eligible Items
Refunds will not be issued for:
-
Opened cigar packs
-
Partially consumed products
-
Items stored improperly after delivery
Processing Time
Approved refunds are processed within 7–10 business days.
For assistance: juliendias@hotmail.com
Shop
Contact
Quitéria Premium Cigar Cooperative
Recôncavo Baiano – Bahia, Brazil
Email: juliendias@hotmail.com
Handmade Premium Cigars
Contact
Policy
Quitéria Premium Cigar Cooperative
Recôncavo Baiano – Bahia, Brazil
Email: juliendias@hotmail.com
Handmade Premium Cigars
Shop
Shop
Contact
Quitéria Premium Cigar Cooperative
Recôncavo Baiano – Bahia, Brazil
Email: juliendias@hotmail.com
Handmade Premium Cigars
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